What im seeing on my mac in finder on the left under shared is mybookworld and below that is mybookworldbackup. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. I have two main computers that use this account to access the share, one is a windows pc running the. If you cant back up or restore your mac using time machine apple. External hard drive not mounting apple developer forums. The wd my book is ready to go with time machine or superduper. Converted to ntfs file system and loaded the device with data. How to repair wd clicking hdd frankly this guy is trying to scare up some business with this vid. I am still having same issues with mac book pro here, if i do connect the transfer speeds are about 2 megs a second.
Lastly, try resetting the device, since a firmware fault could cause communications and power management errors. My book is a series of external hard drives produced by western digital. To view wd drive manager status in mac, click the wd drive manager. I can access the admin account on my router but that is the limit of my knowledge. View and download western digital my passport user manual online. My passport ultra, my passport ultra metal edition. Have an older 330 gb drive form wd that uses the same power supply checked 12v 1500ma swapped power supply. A problem with some of the western digitals my book external hard drives is that they have a spindown functionality built into their firmware. I bought a used mybook off of ebay and the connection between it and the computer doesnt look like a usb connection, it looks similar to a phone plug in to me. How to fix wd my passport for mac hard drive not mounting. Im new with this type of drive and the wd backup software as well. On windows and other operating systems youll need to set static ips on both the computer and the wd my cloud some computers may also need a special cross over cable.
Wd0h1nc world edition, wd15000ah1u mac edition, wd20000ah1u mac edition, wd20000h1nc world edition, wdh1nc0. Instead of starting the installer software, go to utilities in the i nstaller menu bar and open disk utility from there. The drive status check is a failureprediction function that continuously. Fix wd external hard drive not workingrecognizedshowing up. A line of external hard drives by western digital, styled after hardbound books. If you are using wd hard drives like my book drive and it is not recognized by mac now, you can check if the hard drive is password protected.
Wd mybookworld nas connection failed apple community. My cloud is compatible with apples time machine backup software. I need to repair my hard drive i bought the mybook 500gb external hardrive and cloned my hardrive to it. Feb 22, 2018 how to map a wd my cloud to your mac duration. Apr 07, 2014 western digital users are fed up with my cloud failures. Tips for getting started with the wd my book backup drive.
A usb typec port with all cables included makes it universally compatible supports. Connect the drive directly to the mac and avoid daisychaining it to other devices. Western digital users are fed up with my cloud failures. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. How to fix wd hard drive not recognized on mac without. Jan 23, 2012 i am switching from a pc xp pro sp3 to an imac. Trying to connect my western digital my book usb connection.
The my book duo drive has massive capacity for storing photos, videos, documents and music. Wd my cloud ethernet direct connection and fixes jabari holder. Manage your connected wd devices like my passport, my book. My book failure external drives for mac wd community. Hey, im having problems with my 1 tb wd my book essential drive external usb hdd.
I have a 1tb mybook world edition nas drive connected to my imac. Tips for getting started with the wd my book backup drive posted on 201405 by michael milette november 16, 2016 there isnt a lot of documentation that comes in the box with the wd my book drive. Wd my book home not connecting to imac external drives for. For mac computers, go to the apple menu and select software update or app store. As per the issue description your western digital external drive is not getting detected after upgrading to windows 10. If you back up to a server, airport time capsule, or drive connected to your airport. How to fix wd hard drive not recognized on mac error. Check the server or ip address, check your network connection, and try again. Western digitals users are sick to death of my cloud service failures. Now when i try to insert it again it makes a short noise for a few seconds kind of sounds like an alarm but very quiet and the little blue light on the hard drive shines, so i know there is some kind of connection, but it doesnt show up on my mac anymore.
Wd my book home not connecting to imac external drives. After i updated to catalina, my macs can no longer access filesfolders. Wd my book studio ii simultaneously on both mac and pc. Meaning that no matter what preferences are set in system preferences, if 10 minutes of inactivity have passed, the hard drive will go to sleep. Then i attempted a firmware update, which failed, and my desktop computer no longer recognized the drive. How to fix wd hard drive not recognized on mac without losing. Aug 18, 2014 on windows and other operating systems youll need to set static ips on both the computer and the wd my cloud some computers may also need a special cross over cable. Accessing the digital media stored on your wd external hard drives directly from your windows 8 start screen is now easier than ever.
The intermittent behavior of the nas device likely could have been due to a developing glitch in its operating system, a connectivity issue, or any other growing problem with the device. Its a one terabyte drive and i kept getting that error every time i tried to format it. Wd claimed that most my cloud and my book live device owners. Wd my book external drive not working posted in external hardware. To view wd drive manager status in windows, roll the cursor over the wd drive manager system tray icon.
How to solve my wd hard drive not recognized in windows 10. In change backup settings it allows me to choose the number of additional versions id like to make of each file, but i dont choose any additional. Cannot access wd my passport external hard drive wd repair. When you plug your wd external hard drive to macos, does it show in finder. Raid0 mode provides superfast performance with up to 360mbs 2 sequential read speeds using the usb typec port. Oct 15, 2015 i want to activate the backup drive to back up my main backup drive. Daughter card handles usb connection, power supply connection, and.
View and download western digital wd0ah1u mac edition user manual online. Finally i thought about trying a direct connection and wrote this article showing my findings, yay. So on to the problem, i have a my book live duo on which i have set up a user account with readwrite access to a share on the nas. Wd my passport greyed out in disk utility and unrecognized in. May 05, 2011 in march, western digital announced an extension to their my book studio edition ii dualdrive storage system. If it says the wd hdd is ok, try repairing the disk anyway. Avoid western digital external drives builtin spin down. Doubleclick the my book icon, and then doubleclick the.
Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. List of all wd firmware and software available for download. While we cannot directly diagnose this clients nas as a whole, there were likely two points that failed in this wd my book live data recovery situation. Firstly i do apologize if this is in the wrong topic, i am a new member to the community and searching for my book live duo only brought up this topic entry.
Now, i open the wd anywhere backup software and choose what id like to backup under change backup items. Western digital my passport user manual pdf download. Wd my book external drive not working external hardware. Available in various editions from essential, to premium to world edition. My book world white light is connect directly to mac book pro running sierra t. Similar situation is with wd my book world edition i white light or with my. I checked disk utility to see if it shows up there and it doesnt. Quit disk utility and, if necessary, the installer software. Western digital my book world edition iiwhite light. If you back up to a server, airport time capsule, or drive connected to your airport extreme. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick.
Switch to raid1 configuration for redundancy and to mirror data on the wd red drives inside. Designed largely for creative types on mac platforms, the my book studio edition ii offers a quad interface. Connection failed mac osx hacking wd mybook world ed. Trying to connect my western digital my book usb connection i have been informed by wester digital that it is not compatibile with windows 7 and was informed to ask if there is a download or patchesfor this to work, i have loads of things stored on my book and im worried that i have lost it all. The best external desktop drive is the wd 4tb my book desktop external hard drive usb 3. Get setapp and receive a free copy of the ultimate mac user book. Connection mainly does not occur so are your 2 macs both running catalina 2016 onwards. Now, i open the wd anywhere backup software and choose what i. In march, western digital announced an extension to their my book studio edition ii dualdrive storage system.
I have tried connecting the my book directly to my computers ethernet port it does the same thing. How to fix my mac not recognizing my wd external hard drive quora. Western digital users are fed up with my cloud failures zdnet. Why isnt my wd my book external hard drive being recognized. What happens is i plug in my drive to power and the drive. Securely access your photos, music and files from anywhere. This is my second my book my first one is a 1 tb yes that old. Restart your mac and see if the my book appear now. Mac desktop that has a failed internal drive, maybe even the. Western digital my book world edition you and your family have a lot of media files. Unable to connect to my book world back up wd community.
Free trial driver booster 6 pro 60% off when you buy western digital my book live firmware 2. Macbook external hard drive not recognized how to reformat. I connected my external hard drive to my cloud device and attempted to transfer 3tb of data and failed after trying multiple times and multiple methods for over a day. The drive is visible in the finder, but when i click on it i show connection failed. My book world edition iiwhite light backupconnection failed mac using ethernet. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. Read and download western digital networking my book world edition iiwhite light quick installation guide page 3 online.
Wd communityshare your thoughts and connect with other wd users. However, if first aid is unable to fix wd my passport for mac hard drive not mounting error, the last solutions is to reformat the hard drive. Mar 09, 2010 trying to connect my western digital my book usb connection i have been informed by wester digital that it is not compatibile with windows 7 and was informed to ask if there is a download or patchesfor this to work, i have loads of things stored on my book and im worried that i have lost it all. Wd my book essential drive not recognized on my mac. Sep 26, 2016 wd my book external drive not working posted in external hardware. Backing up windows or mac to wd network attached storage nas this article explains how to perform a backup to a my cloud, wd sentinel or my book. How to fix my mac not recognizing my wd external hard drive. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition. On this video, we will show you how to connect and map wd my cloud to mac how to map a wd network drive on a mac for article.
With just one click of our new wd app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. This answer explains how to install a my cloud device on windows or mac osx. Raid0 mode provides superfast performance with up to 360mbs2 sequential read speeds using the usb typec port. Nas on the network but if i try to open it in finder connection failed.
Added advanced port forwarding option to expand ability to get a. I can see the my book, create files and directories on it, in the public directory and create directories off the root. The western digital drive i bought is windows ntfs formatted and not mac friendly so the first thing i did was try to simply format it. This solution will erase all your disk data, if you connect your old disk. How to install and launch on a mac wd discovery is a light weight desktop application for mac and windows that provides a cloud based. Download free western digital user manuals, owners manuals, instructions, warranties and installation guides, etc.
I purchased this after getting into digital photography and, unfortunately, after losing a lot of data on a portable hd which i dropped. None of the hd i would like to connect to this mac have a thunderbolt connection but that is helpful if the hard drive you would like to connect have that connector. Its because macos wont read the partition information and mount the volumes if the wd hard drive is password locked. If the wd gives no response after getting connected with the mac then go. So did the mac book before the up date to catalina. But reformatting will delete all data stored on the hard drive, and most of the time, many important files are stored on the wd my passport for mac hard drive. Was there an unusual behaviour of the disk say an unpleasant clicking noise. This drive connects directly to your mac through usb. All of the above is true for both my macmini and my macbook. Wd my book home edition 1 tb bought from costco last week. External hard drive not mounting 282361 views 71 replies. Western digital my book troubleshooting, repair, and service manuals. Western digital my book for mac user manual pdf download. At the top of the finder window it says connection failed.
I would appreciate if you can provide us the following information to help us understand the issue better. I have a mac book pro and also have the wd passport, it was working just the other day and now it wasnt. My book mirror edition user manual wd drive manager status 11 wd drive manager status wd drive manager status provides a quick view of the general status of the device. Did it mounted successfully last time you plugged into the mac. I tried the advice in this blog and i called western digital with no success. An import failed message can occur when importing large amounts of data and the access token expires. My labtop with older os snow leopard has no problem at all.
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